ufubo.com
ufubo.com

Q&A

Questions & Answers.

Q&A2022-04-15T15:20:14+00:00
What happens to the data of an unconfirmed account?2022-07-24T16:22:17+00:00

Assigning someone to be your Relative contact will make them the receiver of your data stored with us after you stop confirming the account. Your Relative can be anyone you choose based on your data type and importance. We recommend choosing someone you are very close to, such as your spouse, child, a lifelong friend, or, depending on data storage can be an employer or any other connection who should receive specific data.

Do you have questions? Don’t hesitate to contact us.

Does Ufubo work outside of the US?2022-07-24T15:45:01+00:00

Yes, all of our features are accessible from outside of the US. However, our legal document build-out tools are only tailored for US & UK law at this time and the psychical storage solution is limited. Anyway, don’t hesitate to contact us for personalized service.

Do you have questions? Don’t hesitate to contact us.

Does Ufubo provide legal advice or expertise?2022-07-24T15:45:27+00:00

Ufubo does not provide any legal services, nor does Ufubo provide legal advice. We recommend you reach out to your local attorney for all legal inquiries.

Do you have questions? Don’t hesitate to contact us.

What kind of digital data can be stored?2022-06-24T14:02:53+00:00

You can store in your account passwords, notes, and files (text, audio, video).

Do you have questions? Don’t hesitate to contact us.

What kind of physical data can’t be stored in safety deposit box?2022-06-24T14:30:54+00:00

Our service work as a backup for your important hard data and for this reason we recommend to send us a copy of your documents and not the original version. If you have at the same time a small memories object which you want to be delivered to your relatives, we are the solution. We don’t accept for storage: Cash money, Valuables, Jewelry or Collectibles, Illegal, Dangerous, or Liquid Items.

Do you have questions? Don’t hesitate to contact us.

What kind of physical data can be stored?2022-06-24T13:58:57+00:00

We can store for you any documents like (Birth certificate, Passport, Marriage license, Military documents, Last will, Trust documents, Divorce decree, Titles & deeds, Home, auto & life insurance policies, Images of insured items, Contracts & patents, Expenses, Invoice & purchase orders, Electronic statements, Credit reports, Financial plans & budgets,Annual income tax records, Property tax statements) CDs, or USBs, but it should not exceed the default size and weight. We recommend in order to double the degree of security that in the case of official documents or those that are needed in the original, legalized copies should be sent and not the original ones.

Do you have questions? Don’t hesitate to contact us.

Size and weight of the stored package2022-04-07T13:59:35+00:00

No matter if you have digital data or hard data, we are ready to offer you both options. You can drop off your hard data or depend on the subscription we can arrange the pick-up from your address made by a premium express courier. The envelope size doesn’t need to exceed 2 kg (4.4 lbs) | Max L 60 cm (23.6 inches) x W * x D *,*L+D+W must be under 90 cm (35.4 inches).

Do you have questions? Don’t hesitate to contact us.

How secure is my account?2022-04-06T18:10:29+00:00

The security of your account and your data is most important to us. That’s why we’ve implemented various security methods for your account. Thus, in order to access and confirm the account, you go through a series of checks and confirmations of the email but also of the mobile phone. Once the account is confirmed, you will be able to set your own PIN but also Two Factor Authentication (2FA). Whenever you want to access the account you have to confirm the access through one of the above methods, and in order to later have access to your data, you have to enter the set PIN.

Do you have questions? Don’t hesitate to contact us.

How does verification work?2022-08-07T14:49:30+00:00

Confirmation is made from month to month through the mobile application, website, email, SMS, or finally by direct verification, by phone call. All these methods differ from one type of subscription to another. So all you have to do is notify us by one of the above methods that you are fine.

Do you have questions? Don’t hesitate to contact us.

How the drop off option work?2022-08-07T14:50:00+00:00

Do you have physical files or CD/USB? You can bring them in person or send them to the selected address by courier. Then we can store them in a safe place as well. All you have to do is choose from your account the location where you want to droop-off. Don’t forget to add the automatically generated barcode digits so that you can more easily identify your account. Once they reach us, you will notice that the stage of your request changes from processing to completion.

Do you have questions? Don’t hesitate to contact us.

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